Case Manager

Position Title: Case Manager
Status: Full-Time
 
Position Summary
CrossNet Ministries is seeking a compassionate, organized Case Manager to support individuals and families throughout Eastern Lancaster County. This is a Christ-centered nonprofit role focused on helping participants achieve greater stability and self-sufficiency.
 
Key Responsibilities
– Manage approximately 15 cases per month.
– Conduct intakes, assessments, home visits, and regular check-ins.
– Create individualized service plans and connect participants with community resources.
– Maintain accurate, confidential case records and documentation.
– Collaborate with staff, churches, community organizations, and partner agencies.
– Support programs such as food distribution, emergency assistance, and outreach.
– Help improve case management processes and participant services.
 
Qualifications
– 2+ years of experience in case management, social services, or community support.
– Bachelor’s degree required; Social Work, Human Services, Psychology, or related field preferred.
– Strong communication, organization, empathy, and teamwork skills.
– Ability to maintain confidentiality and manage multiple responsibilities.
– Commitment to CrossNet’s Christ-centered mission.
 
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